mw88 Privacy Policy

1 Introduction

This Privacy Policy describes how mw88 ("we," "us," or "the Platform") collects, uses, stores, and protects the personal information of players who register and use the mw88 platform. It applies to all services available on mw88, including sports betting, live casino, slot games, fish games, and the VIP programme.

By creating an account and using the mw88 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree with any part of this policy, please do not register or use the platform.

mw88 may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. The updated version will be published on this page with a revised date. We encourage you to check back periodically.

2 Personal Data We Collect

mw88 collects personal data in two main ways: directly from you when you register or use the platform, and automatically through your device and browser as you navigate the site.

Data you provide directly:

• Full legal name, date of birth, and nationality
• Email address and mobile phone number
• Home address (city, province, and postal code within the Philippines)
• Government-issued identification documents during KYC verification
• Payment details such as GCash account, Maya account, or Philippine bank account information used for deposits and withdrawals
• Account preferences and communication settings

Data collected automatically:

• IP address and approximate location within the Philippines
• Device type, operating system, and browser version
• Pages visited, time spent on the platform, and navigation patterns
• Session data including login timestamps and betting or gaming activity logs
• Cookies and similar tracking technologies (see Section 7)

mw88 does not collect sensitive personal data such as biometric information, religious beliefs, or political opinions. The data we collect is limited to what is necessary to operate the platform, verify identity, process transactions, and comply with legal obligations.

3 How We Use Your Personal Data

The personal data mw88 collects is used for the following purposes:

mw88 does not use your personal data for unsolicited third-party marketing, nor do we sell your information to advertisers or data brokers.

4 Data Sharing and Third Parties

mw88 does not sell, rent, or trade your personal data. We may share your information only in the following limited circumstances:

• Payment processors: We share the minimum necessary payment data with Philippine payment providers (such as GCash and Maya payment infrastructure) to process deposits and withdrawals. These providers operate under their own privacy policies and applicable Philippine financial regulations.
• Identity verification providers: Third-party KYC service providers may receive identification documents and related data to assist with verification. These providers are bound by confidentiality obligations.
• Technology and platform providers: Service providers who help operate and maintain the mw88 platform may have access to technical data as necessary to provide their services. They are not permitted to use this data for any purpose other than providing services to mw88.
• Legal and regulatory requirements: mw88 may disclose personal data if required to do so by applicable Philippine law, court order, or in response to a legitimate request from a law enforcement or regulatory authority.

Any third party that receives data from mw88 is required to handle that data securely and in accordance with applicable privacy standards. mw88 does not transfer personal data outside the Philippines unless required by law or with your explicit consent.

5 Data Security

mw88 takes the security of your personal data seriously. We apply a combination of technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or loss.

• SSL encryption: All data transmitted between your device and the mw88 platform is encrypted using SSL (Secure Sockets Layer) technology.
• OTP authentication: One-time password (OTP) verification is used during login and for sensitive account changes, adding a layer of protection beyond your password.
• Access controls: Access to personal data within mw88's systems is restricted to authorised personnel who require that access to perform their job functions.
• Data minimisation: We collect only the data we need and retain it only for as long as necessary to fulfil the purposes described in this policy.

Despite these measures, no online platform can guarantee absolute security. If you believe your mw88 account has been compromised, contact our support team immediately at [email protected].

6 Data Retention

mw88 retains your personal data for as long as your account is active and for a reasonable period after account closure, as required by applicable law or legitimate business purposes such as dispute resolution and fraud prevention.

Transaction records and identity verification data may be retained for a longer period where required by Philippine financial regulations. When data is no longer needed, it is deleted or anonymised in a manner consistent with applicable data protection requirements.

If you request account closure, mw88 will process the closure and begin the data retention wind-down in line with this policy. Some data may remain in backup systems for a period following deletion from active systems.

7 Cookies and Tracking Technologies

mw88 uses cookies and similar technologies to operate the platform, remember your preferences, and understand how players use the site. Cookies are small text files stored on your device when you visit the platform.

The types of cookies mw88 uses include:

• Essential cookies: Required for the platform to function correctly, including maintaining your login session and processing transactions securely.
• Analytics cookies: Help us understand how players navigate the platform so we can improve the experience. Data collected through analytics cookies is aggregated and anonymised.
• Preference cookies: Remember your settings and preferences, such as language and display options, so you do not need to reset them each visit.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of your mw88 account. Continued use of the platform after reviewing this policy constitutes acceptance of our use of cookies as described.

8 Your Data Rights

As a player based in the Philippines, you have rights over the personal data mw88 holds about you. These include:

• Right to access: You may request a copy of the personal data mw88 holds about you at any time.
• Right to correction: If any of your personal data is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure: You may request the deletion of your personal data, subject to any legal retention obligations that apply.
• Right to object: You may object to the processing of your personal data for certain purposes, such as direct marketing.
• Right to data portability: You may request a copy of the data you have provided to mw88 in a structured, commonly used format.

To exercise any of these rights, contact the mw88 data privacy team at [email protected]. We will respond to valid requests within a reasonable timeframe and in accordance with applicable Philippine data protection requirements. Some requests may require identity verification before we can proceed.

9 Protection of Minors

The mw88 platform is strictly for players aged 21 and above. We do not knowingly collect personal data from individuals under 21. If we become aware that personal data has been submitted by a person under the age of 21, we will take immediate steps to delete that data and close the associated account.

If you believe a minor has registered on the mw88 platform, please contact us at [email protected] so we can investigate and act promptly.

10 Contact and Complaints

If you have any questions, concerns, or complaints about how mw88 handles your personal data, please reach out to our support team. We are committed to resolving privacy-related concerns promptly and fairly.

You can contact us by email at [email protected]. Our support team is available 24 hours a day, seven days a week. For formal data privacy requests, please include your registered account email and a clear description of your request so we can assist you efficiently.

For further details on your rights and the broader platform rules that govern your account, please review our Terms and Conditions and Responsible Gaming pages.